Follett Symphony Plus E12 Series Dispenser 

 

Follett Symphony Plus E12 Series features the industry’s most compact
footprint for a 193 kg (425 lb) per day ice and water dispenser, and
is designed for enhanced sanitation, cleaning, and serviceability. 

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Follett Symphony Plus E12 Series Dispenser

Designed for enhanced sanitation, cleaning, and serviceability, the Follett Symphony Plus E12 series also features the industry’s most compact footprint for a 193 kg (425 lb) per day ice and water dispenser.

The Follett Symphony Plus E12 series offers automatic, self-flushing to remove impurities, semi-automatic cleaning and sanitizing to reduce service time to one hour, and a host of additional technical and performance features.

Follett Symphony Plus E12 series countertop models are available with either lever or SensorSAFE™ infrared dispensing for even more convenience and sanitation. A base stand accessory is available for freestanding applications.

Key Features

Narrow, 40.9 cm (16.12″) width

5.4 kg (12 lb) ice storage capacity

Up to 425 lbs of ice per day

Up to 17.5 lbs of ice an hour for quick recovery during busy times

Chewblet® ice makes drinks more enjoyable

Models with 12, 25, 50 or 90 lbs of ice storage capacity

Follett Symphony Plus E12 Benefits

Key benefits
  • Height:  82.6 cm (32.50″)

  • Width:  40.9 cm (16.12″)

  • Depth:  59.7 cm (23.50″)

  • Storage Capacity: 5.4 kg (12 lbs)

  • Daily Production: 193.0 kg (425 lbs)

  • Other: Also available as wall mount

Space saving design
  • The most compact footprints in the category. 12 Series is only 16.12″ wide
  • Countertop and freestanding models available to fit every application from small work groups to facilities with up to 300 employees
Efficient and easy to service
  • 15% less energy and 40% less water to produce ice than similar sized cube ice machines
  • Semi-automatic cleaning and sanitising simplifies maintenance
Integral air-cooled ice machine with up to 176 kg (388 lb) daily production of Chewblet ice
  •  Soft, chewable, compressed nugget ice is preferred over cubes 1 and is ideal for patient care
  • Sleep cycle turns off ice machine when idle
Designed with sanitation in mind
  • Automatic self-flushing of ice machine removes impurities
  • Drain cup provides internal air gap for added protection of food zone components from drain line contaminants
  • Agion® silver-based antimicrobial provides protection of key ice and water contact components 2
  • One-hand lever or SensorSAFE infrared ice dispense
Environmentally responsible
  • Cleaning and sanitizing of entire machine takes only 1 hour
  • LED control board provides at-a-glance machine status
  • Panels are easily removed for accessibility to all components
  • Ice machine parts are common across all Symphony Plus dispensers
  • Stainless steel evaporator and auger deliver long life
Dependable design, easy to service and clean
  • R290 refrigerant
  • Continuous ice making process uses less electricity and water
Durable, attractive dispenser
  •  Stainless steel cabinet with accent trim
  • Poly drain pan, grille and dispenser lid are corrosion-resistant
Easy installation
  • Comes fully assembled and installs with three easy connections – electric, water and drain
Warranty
  • 3 years parts and labor, 5 years compressor parts
Accessories

Water filter systems

  • Item# 00130229 Standard capacity
  • Item# 00978957 High capacity filter system
  • Item# 01050442 Carbonless high capacity filter system

Replacement cartridges

  • Item# 00130245 Standard capacity water filter cartridge – primary, single
  • Item# 00954297 Standard capacity water filter cartridge – primary, carton of 6
  • Item# 00978965 High capacity water filter cartridge – primary, single
  • Item# 00978973 High capacity water filter cartridge – primary, carton of 6
  • Item# 01050426 Carbonless high capacity water filter cartridge – primary, single
  • Item# 01050434 Carbonless high capacity water filter cartridge – primary, carton of 6
  • Item# 00130211 Water pre-filter cartridge (all capacities) – pre-filter, single
  • Item# 00954305 Water pre-filter cartridge (all capacities) – pre-filter, carton of 12

Other filtration

  • Item# 00986059 Claris hardness removal filtration system
  • Item# 00985127 Replacement filter for Claris system

Cleaning and sanitizing accessories

  • Item# 01089572 Pressurized water sanitizing kit for use with Follett dispensers that have a Follett water filtration system
  • Item# 01089580 Pressurized water sanitizing kit for use with Follett dispensers that do not have a Follett water filtration system
  • Item# 01147826 SafeCLEAN Plus, liquid (1 x 8 oz bottles)
  • Item# 01149954 SafeCLEAN Plus, liquid (6 x 8 oz bottles)
  • Item# 01149962 SafeCLEAN Plus, liquid (carton of 24 x 8 oz bottles)
  • Item# 01075431 SaniSponge™, 24 sanitary sponges

Other accessories

  • Item# 01049790 Symphony Plus external drain kit – includes 10 ft (3 m) clear tubing and fitting
  • Item# AF10LBLEGS 4.00″ (10.16 cm) leg kit for 12CI

Base stands

  • Item# 12BASE-00   Base for 12CI Series
  • Item# 12BASE-CF   12BASE with standard capacity carbon filter system (00130229) installed
  • Item# 12BASE-HC   12BASE with high capacity carbon filter system (00978957) installed
  • Item# 12BASE-CL   12BASE with carbonless high capacity filter system (01050442) installed

Follett Symphony Plus E12 Technical Specification

Specification
Ice storage capacity5.4 kg (12 lb)
Width, dispenser40.9 cm (16.12")
Depth, dispenser59.7 cm (23.50")
Height, dispenser82.6 cm (32.50")
Ventilation clearance15.24 cm (6.00") top and right side
Service clearance30.5 cm (12.00") top
230 V/50/1 electrical5.5 amps, 0.8 kW 2.4 m (8') cord only
Potable water inlet 3/8" FPT
Drain3/4" MPT
Air temperature10 - 38 C (50 -100 F)
Water temperature7 - 32 C (45 - 90 F)
Potable water pressure69 - 483 kpa (10 - 70 psi)
Ice production at 21 C (70 F) air and 10 C (50 F) water 176 kg (388 lb)
Ice production at 32 C (90 F) air and 21 C (70 F) water137 kg (301 lb)
Heat rejection5000 BTU/hr
RefrigerantR290
Approximate net weight65 kg (144 lb)

Follett Symphony Plus E12 Documentation

Specification Documents
Symphony Plus Ice and Water Dispenser with Chewblet Ice Machine - E12 CI series countertop
Follett Symphony Plus E12 Ice and Water Dispenser with Chewblet Ice Machine – E12 CI series countertop
Specifications for Symphony Plus E12CI series (230V/50/1 ) ice and water dispensers. Revision Date: 9/1/22

 


SafeCLEAN Plus Liquid Ice Machine Cleaner
SafeCLEAN Plus Liquid Ice Machine Cleaner

Extends the life of ice machines and improves efficiency. Revision Date: 2/1/20


 

Brochure Downloads

 

Ice solutions for the food service

 

Follett’s full line product brochure for foodservice applications. Revision Date: 9/1/22


Global ice solutions 

 

Ice machines, ice dispensers, ice storage and transport bins for foodservice applications. Revision Date: 8/1/16

 


Symphony Plus sell sheet
E7 and E15 Series – A New Employee Favorite  

 

Up to 425 lbs of ice per day, space-saving design, efficient and easy to service. Revision Date: 7/1/19

 


Sanitary Solution Dispensing Options
Sanitary Solution Dispensing Options 

 

Follett dispensers offer push button, lever, or touchless options for sanitary ice and water dispensing. Revision Date: 6/1/20

 


Service Manuals

 

Symphony Plus 12 Series Ice and Water Dispensers C/E12CI425A Installation Guide
Follett Symphony Plus 12 Series Ice and Water Dispensers C/E12CI425A Installation Guide

 

Installation guide for Symphony Plus E12 series. Revision Date: 11/1/19

 


Symphony Plus 12 Series Ice and Water Dispensers 230 V 50 Hz, 220 V 60 Hz serial numbers K39863 to L90815
Follett Symphony Plus 12 Series Ice and Water Dispensers 230 V 50 Hz, 220 V 60 Hz after serial number L90815

 

Operation and service manual for models with serial numbers K39863 to L90815. Revision Date: 2/1/20


Symphony Plus 12 Series Ice and Water Dispensers 230 V 50 Hz, 220 V 60 Hz serial number below K39864
Follett Symphony Plus 12 Series Ice and Water Dispensers 230 V 50 Hz, 220 V 60 Hz serial number below K39864

 

Operation and service manual for models below serial number K39864. Revision Date: 9/1/17

 


Symphony Plus 414 Series R290 230 V Ice and Water Dispensers
Follett Symphony Plus 414 Series R290 230 V Ice and Water Dispensers Installation

 

Installation manual for the Symphony Plus 414 series. Revision Date: 11/1/22

 


Symphony Plus 414 Series R290 230 V Ice and Water Dispensers
Follett Symphony Plus 414 Series R290 230 V Ice and Water Dispensers

 

Installation, operation and service manual for the Symphony Plus 414 series R290. Revision Date: 12/1/22

 


Need Help?

Are you unsure what ice machine is best for your business needs or budget? Call us on 01869 247947 and our experienced team will listen to your requirements and provide the best recommendations for you. Alternatively, visit our Contact Us page to send an online enquiry. 

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