Ice Cool Servicing


We are a leading supplier of Follett, Ice-O-Matic, Hoshizaki, Manitowoc and Scotsman ice machines to businesses across the UK for the use in fine foods, food processing, fisheries and medical applications. We also maintain new and existing refrigeration systems to the highest standards.

Who are we?

Ice Cool Servicing Ltd are a UK supplier, and service provider of reliable and environmentally-friendly ice machines and ice storage and transport systems for the display of fine foods, food processing and medical applications. Not only do we offer Manitowoc and Hoshizaki commercial refrigeration equipment, but we are also the main UK supplier of Follett ice machines. Our engineers are also trained on Manitowoc machines. 

Delivering refrigeration services is the core of our business. We have extensive experience installing and maintaining ice machines in large facilities across multiple locations, as well as in smaller individual sites. Browse our products to see the range of ice machines we stock, alternatively visit our services page to see how we can help maintain an existing ice machine or ice storage system. 


We are committed to providing high standards for the services we provide our customers. To ensure standards are met, we adhere to the rules as set out by industry-leading governing bodies as detailed below. We are also currently working towards our ISO 9001 accreditation.


You can be confident that when our engineers install and service equipment that contains F-Gas refrigerants, they are fully compliant with the regulations as set out within our Refcom F-Gas company certificate. 

Refcom certified
SafeContractor approved

SafeContractor ACCREDITED

We are committed to workplace safety as demonstrated by our ‘Safety Schemes in Procurement’ (SSIP) SafeContractor Accreditation. This assures you that we can demonstrate high levels of health and safety management. 


All engineers who work on-site are affiliated with the Construction Skills Certification Scheme (CSCS). CSCS Skill Cards help to improve quality and reduce on-site accidents by providing proof of our engineer’s professional competencies.

CSCS logo
Sedex member


We are an active member of Sedex (Supplier Ethical Data Exchange) and are dedicated to working with all our employees to ensure high standards of working conditions and employment practices.

Mission Statement

We aim to provide a high standard of service and workmanship, whilst exceeding expectations and treating customers, and Ice Cool Servicing employees, with the utmost respect. We will ensure that our SafeContractor and F-Gas certificates are up to date to work within the legal health and safety requirements.

Our Philosophy

Here at Ice Cool Servicing, our philosophy is to be honest and fair in all our dealings with customers, suppliers and employees to build a positive and rewarding environment, for all. We will also make every effort to prevent environmental damage by minimising the energy and materials required, and to ensure that sustainable development is a part of Ice Cool Servicing’s ethos.

Ice Cool Servicing philosophy

Need Help?

Are you unsure what ice machine is best for your business needs or budget? Call us on 01869 247947 and our experienced team will listen to your requirements and provide the best recommendations for you. Alternatively, visit our Contact Us page to send an online enquiry. 

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